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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie King

September 25, 2024

5  out of  5
rating by Debbie King
"I was lucky enough to speak to Jasmine this morning concerning State Farm auto coverage for moving to Texas from another state. She explained coverages and limits to me in detail in easy to understand terms. Her great attitude, patience, knowledge and professionalism made me a happy customer. Thanks, Jasmine."
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Ryan Williams

September 23, 2024

5  out of  5
rating by Ryan Williams
"Brandon had great customer service! Helped me find the perfect plans for me!"
We responded:
"Hi Ryan! Thank you for taking the time to leave a positive review about Brandon's exceptional customer service! We're thrilled to hear that he was able to assist you in finding the perfect plans for your needs. At our company, providing excellent customer service is a top priority, and we're glad that Brandon delivered on that promise. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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Claire Elle

September 13, 2024

5  out of  5
rating by Claire Elle
"I recently had the pleasure of working with Jasmine Cruse for my auto insurance needs, and I couldn’t be more impressed with the level of service I received. Jasmine is not only professional and knowledgeable, but also genuinely down-to-earth and approachable. From the moment we connected, it was clear that she truly cares about providing the best customer experience possible. It’s rare to find someone who combines professionalism with such a personal touch, and I'm grateful to have had Jasmine Cruse as my guide. I highly recommend her to anyone in need of auto insurance ... Jasmine sets the bar for exceptional customer service!"
We responded:
"Claire, thank you so much for sharing your fantastic experience working with Jasmine Cruse for your auto insurance needs! We're thrilled to hear that Jasmine provided you with exceptional service and that she was not only professional and knowledgeable but also genuinely down-to-earth and approachable. It's rare to find someone who combines professionalism with such a personal touch, and we're delighted that Jasmine exceeded your expectations. We sincerely appreciate your recommendation and are grateful to have Jasmine as part of our team. If you have any further insurance needs or questions, please don't hesitate to reach out. We're here to provide you with the same outstanding customer service that Jasmine has set the bar for. Thank you again for your kind words, and we look forward to serving you in the future!"
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Ivan Aramayo

July 18, 2024

5  out of  5
rating by Ivan Aramayo
"I want to express my heartfelt thanks for Jasmin’s exceptional service in helping me secure auto insurance. Her guidance and expertise made the entire process smooth and hassle-free."
We responded:
"Hi Ivan! Thank you for sharing your wonderful experience with Jasmine! We're delighted to hear that she provided exceptional service and made the process of securing auto insurance smooth and hassle-free for you. We'll be sure to pass on your heartfelt thanks and appreciation to Jasmine. We appreciate your business and look forward to serving you again in the future! Welcome to the Brandon Thompson State Farm Family! "
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Arantxa Ruiz

July 11, 2024

5  out of  5
rating by Arantxa Ruiz
"Amazing workers so patient and always willing to help with whatever your problem is!!!"
We responded:
"Hi Arantxa! Thank you for the amazing review! We're thrilled to hear that our patient and helpful team members were able to assist you with your problem. We greatly appreciate your feedback and look forward to serving you again in the future!"
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DANNY LEAL

June 30, 2024

5  out of  5
rating by DANNY LEAL
"Juan Aviles helped me out. I simply wanted renters Insurance, I ended up getting not only that but auto as well, And Im saving money. thank you Juan your a good man and a good salesman"
We responded:
"Hey Danny! Thank you for your kind words and positive review! We're thrilled to hear that Juan Aviles provided excellent assistance in helping you with your insurance needs. It's great to know that he went above and beyond to not only help you with renters insurance but also with auto insurance, all while saving you money. We'll make sure to pass on your compliments to Juan. We appreciate your business and look forward to serving you in the future."
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Oleksandra Panasenko

June 20, 2024

5  out of  5
rating by Oleksandra Panasenko
"Great service. Juan was very helpful"
We responded:
"Thank you for leaving a positive review Oleksandra! We're thrilled to hear that Juan provided you with great service and was helpful. We value your feedback and appreciate your business. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Welcome to the Brandon Thompson State Farm Family! "
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Donnie Register

June 4, 2024

5  out of  5
rating by Donnie Register
"State Farm undoubtedly is the best insurance company and very easy to change my policy. Even though I have an accident, I got incredible savings too."
We responded:
"Thanks for your review Donnie, we are happy to hear that you had a easy transition with the team. We take pride in providing amazing customer service in the insurance industry. We look forward to working with you. Welcome to our State Farm Family!! "
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Adesola Haastrup

June 3, 2024

5  out of  5
rating by Adesola Haastrup
"Jasmine was a great help for me and my sister in switching over from AAA to State Farm. They had a lower rate for our premium. Thank you!"
We responded:
"Thanks for taking the time to leave us a review. Jasmine is a rock star and takes a lot of pride in providing exceptional service. We appreciate you, and look forward to working with you on your insurance needs. Welcome to the Brandon Thompson State Farm Family!! "
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Matthew Rhodes

May 13, 2024

5  out of  5
rating by Matthew Rhodes
"Fantastic service! I was able to start a policy and have everything I needed taken care of so fast! Jasmine was very friendly and extremely efficient. Will definitely recommend to others."
We responded:
"Thanks so much for your review, Matthew! We appreciate you taking the time to leave review. Jasmine really takes pride in providing great service to our customers. Please let us know if there is anything we can do to assist you with your insurance in the future. We are looking forward to working with you in the future. Welcome to the Brandon Thompson State Farm Family!!"
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Christopher Bran

May 9, 2024

5  out of  5
rating by Christopher Bran
"Brandon and the team were super helpful, easy to work with and excellent customer service! They made the entire process quick and easy! Highly recommend!"
We responded:
"Thanks for your review, Christopher. We greatly appreciate your business, and we look forward to assisting you with your insurance needs. Welcome to the Brandon Thompson State Farm Family!!"
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J.L. Gutierrez

May 3, 2024

5  out of  5
rating by J.L. Gutierrez
"I am delighted to share my extensive experience with State Farm Agent Brandon Thompson and his dedicated team. As a discerning customer seeking not only competitive pricing and comprehensive coverage but also a personalized touch in my insurance service, I can confidently say that Brandon's State Farm branch exceeded my expectations on every front. From the very first interaction, Brandon and his team exuded a warmth and professionalism that immediately set them apart from other insurance agencies. Despite the competitive pricing and wide range of options they offered, it was their genuine small-town insurance agent feel that truly resonated with me. In an industry that can often feel impersonal and transactional, Brandon's branch stood out for their commitment to building lasting relationships with their clients. The process of switching multiple Allstate policies to Brandon's State farm branch was seamless and stress-free, thanks to the expertise and efficiency of his team. Not only did they take the time to understand my specific insurance needs, but they also tailored policies that provided the right level of coverage at a price that fit my budget. The combination of affordability and quality coverage is a testament to Brandon's commitment to ensuring his clients receive the best value for their insurance needs. What truly sets Brandon and his team apart is their unwavering dedication to providing a personalized touch to their service. I have been consistently impressed by their proactive approach to checking in with me regularly, ensuring that my policies are meeting my evolving needs. Brandon and his team have always been there to provide guidance, support, and peace of mind. In an industry where customer service often takes a back seat, Brandon Thompson's State Farm branch shines as a beacon of excellence. The personal connection they foster with their clients is not just a business strategy; it's a genuine reflection of their commitment to putting the customer first. Switching my policies to Brandon's State Farm branch was one of the best decisions I've made for my insurance needs, and I have full confidence that anyone seeking a trusted insurance partner will have a similarly exceptional experience. In conclusion, if you are looking for an insurance agent who offers competitive pricing, a diverse range of options, and a level of personalized service that sets them apart from the rest, look no further than Brandon Thompson and his team. I wholeheartedly recommend Brandon and his team to anyone in search of a true partner in safeguarding their assets and securing their peace of mind"
We responded:
"Hi Jesse, Thank you so much for your extensive review of our agency. This really made my team's day. Hearing things like this from our customers truly makes us happy. Seeing that your hard work and dedication are touching your customers helps us feel that we are truly moving in the right direction. There are many kind words that I can say about you as well, sir. Thank you for continuing to ask questions and learn the ins and outs of all your policies, and for being honest so that our team can continue to protect you and everyone important to you. I look forward to getting to know you better and helping you with all your insurance needs. We are incredibly grateful to have you as part of the Brandon Thompson State Farm Family. Best regards, Brandon Thompson State Farm Agent"
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Kacey Wells

April 18, 2024

5  out of  5
rating by Kacey Wells
"Catalina at State Farm provided outstanding service when I recently got car insurance. From the start, her warmth and professionalism made the process seamless. She took the time to understand my needs, explained everything clearly, and went above and beyond to ensure I had the perfect policy. I highly recommend her for anyone in need of insurance services!!"
We responded:
"Thank you for taking the time to leave such a wonderful review! We're delighted to hear that Catalina provided outstanding service during your recent car insurance experience. We're glad to know that Catalina took the time to understand your requirements and explained everything clearly, making the process seamless for you. Going above and beyond to ensure you had the perfect policy is what we strive for. Your recommendation means a lot to us, and we appreciate your trust in our insurance services. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help."
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Shelby Weber

April 18, 2024

5  out of  5
rating by Shelby Weber
"I had an awesome experience working with this agency! I called with a few questions about rates and different plans. I talked with Catalina who was very knowledgeable and thorough! She walked me through each question and concern I had. I would highly recommend this agency!"
We responded:
"Thank you for your kind words Shelby! We're thrilled to hear that you had an awesome experience working with our insurance agency. We strive to provide excellent customer service and knowledgeable assistance. Catalina is a valuable member of our team, and we're glad she was able to help you with your questions and concerns. We appreciate your recommendation and look forward to serving you in the future. If you have any further inquiries, feel free to reach out to us."
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Bryce Carpenter

April 11, 2024

5  out of  5
rating by Bryce Carpenter
"Brandon’s team is great! They lowered my rate in half and I have 3 vehicles. I’m so thankful I decided to switch and make the call!"
We responded:
"Thanks for your 5 star review Bryce! I am excited to read that you had such a great experience with the team. We truly appreciate your business and look forward to continuing to work with you in the future. Welcome to the Brandon Thompson State Farm Family!! "
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Tara

April 9, 2024

5  out of  5
rating by Tara
"Jasmine was great to work with. She explained everything perfectly!"
We responded:
"Hey Tara! Thanks so much for your review. I am excited to hear that you had a great experience with Jasmine. She takes it extremely personal to ensure that our customers are well taken care of. We are happy to have you as part of our Brandon Thompson State Farm Family!"
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Lynn Riojas

April 6, 2024

5  out of  5
rating by Lynn Riojas
"Juan did a great job & made the transition so easy!"
We responded:
"Thanks for your review, Lynn. I am happy to hear that you had a great experience with Juan. It's very important that we provide a great customer service to each and every customer. We are looking forward to working with you on your insurance needs. Welcome to the Brandon Thompson State Farm Family! "
Profile photo of Luis Miguel Barrientos Contreras

Luis Miguel Barrientos Contreras

April 5, 2024

5  out of  5
rating by Luis Miguel Barrientos Contreras
"The staff was really helpful and welcoming. I went for a life quote and Catalina helped me to get the best option I could found. She was kind and friendly."
We responded:
"We sincerely appreciate you sharing your positive experience with our staff! Catalina was delighted to assist you in finding the best life insurance option that met your needs. We take pride in providing exceptional customer service, and we're glad that you felt well taken care of. If there's anything else we can assist you with or if you have any future insurance needs, please don't hesitate to let us know. Thank you for choosing us!"
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Lexy Faith

April 4, 2024

5  out of  5
rating by Lexy Faith
"Had a very good experience with the staff here while in search of new car insurance! Catalina helped me personally, she was very polite and knowledgeable! I received prompt answers for every question I had :)"
We responded:
"Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with our staff, especially with Catalina. We pride ourselves on providing excellent customer service and ensuring our customers feel well taken care of. We appreciate your feedback and we're always here to help with any future car insurance needs you may have. Thanks again for choosing us!"
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Colton Horton

April 1, 2024

5  out of  5
rating by Colton Horton
"I spoke with Cata earlier today about home and life insurance. She was very knowledgeable and prompt and extremely friendly. I will definitely be recommending her to any friends and family in the market."
We responded:
"Hey Colton, Thanks for your review. We are happy to hear that you enjoyed your experience with us. Cata is a rockstar and loves taking her time to explain insurance to customers. Welcome to the Brandon Thompson State Farm Family! "
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Bridgette O'Neill

March 27, 2024

5  out of  5
rating by Bridgette O'Neill
"Had a really good experience. Everyone was very kind and helpful. Have to personally thank Cata for her knowledge and guidance."
We responded:
"Hey Bridgette! Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team at Brandon Thompson State Farm provided you with excellent service. We pride ourselves on having a kind and helpful staff who go above and beyond for our customers. We'll make sure to pass along your special thanks to Cata for her knowledge and guidance. She is truly a valuable member of our team, and we're glad she could assist you. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you in the future."
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Stefany Barboza

March 27, 2024

5  out of  5
rating by Stefany Barboza
"If you want a trustable insurance agent, Brandon is the guy. He’ll make sure you and you’re family get what you’re looking for. 100% recommended!!!"
We responded:
"Thank you for your fantastic review! We appreciate your kind words and recommendation of Brandon as a trustable insurance agent. It's our goal to ensure that you and your family receive the coverage you're looking for and feel confident in your insurance choices. We're thrilled to have earned your trust and appreciate your confidence in our services. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help and look forward to serving you and your family in the future. Thank you again for your support and recommendation!"
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Roberta LeMaster

March 26, 2024

5  out of  5
rating by Roberta LeMaster
"Needed to find a better car insurance price and Catalina was super helpful, offered me many discounts and found me the best deal. She is amazing!"
We responded:
"Hey Roberta! Thank you for sharing your positive experience with us! We're delighted to hear that Catalina provided you with exceptional service while helping you find a better car insurance price. Our team at Brandon Thompson State Farm takes great pride in offering our customers personal price plans. We look forward to working with you in the future! "
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Kayla Thompson

March 9, 2024

5  out of  5
rating by Kayla Thompson
"I had the pleasure of working with Brandon to find the life insurance policy that worked best for my family. I received quality service. He was very patient and answered all of my questions. I would recommend this agency to anyone needing insurance services. He’s very knowledgeable and a pleasure to work with."
We responded:
"Thank you for taking the time to share your positive experience with Brandon and our agency! We're thrilled to hear that he provided you with quality service and was patient in answering all of your questions. It's fantastic to know that you found the life insurance policy that works best for your family. We appreciate your recommendation and are glad to hear that Brandon's knowledge and pleasant demeanor made your experience enjoyable. If you ever need any further assistance or have any more questions, please don't hesitate to reach out. We are very excited to welcome you to our State Farm Insurance Family!"
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Emilio Sepulveda

March 7, 2024

5  out of  5
rating by Emilio Sepulveda
"I have a awesome experience with Jasmine Cruse help me with the best price and great discounts thanks for your service.."
We responded:
"Thanks for your review, Emilio! We are excited to hear that you had such a good experience with Jasmine. She really does a fantastic job with explaining the details of insurance coverages and providing a great customer service experience. We look forward to working with you and continuing to meet all of your insurance needs. Welcome to our State Farm Family! "