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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ivan Alfredo Sanchez Berliner

September 8, 2026

5  out of  5
rating by Ivan Alfredo Sanchez Berliner
"Excellent Service! Thanks Sara"
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Ramon Yescas-Guerrero

September 1, 2026

5  out of  5
rating by Ramon Yescas-Guerrero
"The people work here are better than other companies I recommend them.
Today I have a call with Michelle and she was kind."
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Ebony Walton

August 21, 2026

5  out of  5
rating by Ebony Walton
"I know insurance is expensive and you don’t want to conform to the rules but, this team (agency) make the process so much easier! Great customer service, very personable, and simply kind! Thank you"
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Lunarx51

August 1, 2026

5  out of  5
rating by Lunarx51
"I just want to aC.\nKnowledge the great service I received from Michelle Luna.She was my agent that helped get my insurance fixed. She was extremely knowledgeable and quite pleasant. She was able to help me tremendously picking through all the details and gain exactly what I needed. I would highly recommend anybody looking for insurance ask for her."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Michelle Luna was able to help you get your insurance fixed and that she guided you through all the details. Providing knowledgeable, friendly service is what we strive for every day. We appreciate your recommendation and are grateful you chose Brandon Thompson State Farm!"
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Tristan Cooper

July 29, 2026

5  out of  5
rating by Tristan Cooper
"Great customer service from Maverick he helped me get my insurance prices down by way more than I could have imagined if you need better rates this is the guy to talk to!"
We responded:
"Hi Tristan! Thanks so much for the great review! We’re glad Maverick was able to help you improve your insurance rates and get them down more than you expected. If you’re ever looking to review your coverage or compare options, just reach out we’re always happy to help. Appreciate you trusting Brandon Thompson State Farm!"
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Alberto Sanchez

July 29, 2026

5  out of  5
rating by Alberto Sanchez
"Great friendly service they made it easy no hassle thank you jasmine for the help"
We responded:
"Hi Alberto! Thank you for your review! We are glad to hear that Jasmine made your experience as easy as possible. Welcome to Brandon Thompson State Farm!"
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Chester Harris

July 28, 2026

5  out of  5
rating by Chester Harris
"Brandon was easy to understand. Handled the policy quickly."
We responded:
"Hi Chester! I'm happy to read that your experience was seamless and easy to understand. I believe it's super important that all customers walk away understanding how your policy can assist protect you from the unexpected. Thanks for trusting us Chester!"
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will

July 17, 2026

5  out of  5
rating by will
"Sounds like a tv ad but I seriously spent 3 hours on the phone getting outrageous quotes for liability insurance for my truck. All with expensive down payments, called Maverick and within 15 minutes I had a policy that was far more affordable for my needs and a very reasonable rate.

Can't recommend these guys enough and appreciate them for helping me out of a tight spot."
We responded:
"Hi WIll! Thanks for sharing your experience with our agency! We try our best to provide amazing services in the most efficient way possible!"
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Ronni Sampson

July 9, 2026

5  out of  5
rating by Ronni Sampson
"Great service. Michelle is awesome."
We responded:
"Thanks for your review, Ronni! Thanks for trusting us with your policy. We're glad to hear that Michelle provided you with a awesome experience!"
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Brian Wade

July 8, 2026

5  out of  5
rating by Brian Wade
"Maverick did amazing he the goat he helped me a lot"
We responded:
"Thanks Brian! We will be sure to let Maverick know you gave him goat status :) Happy that we were able to assist you!"
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Perla Vazquez - Lopez

July 7, 2026

5  out of  5
rating by Perla Vazquez - Lopez
"Michelle was very patient and helpful as she walked me though the process and understanding. Thank you"
We responded:
"Perla, thank you so much for the kind review! We’re glad Michelle was patient and helpful while walking you through the process and making sure you fully understood everything. We appreciate you choosing Brandon Thompson State Farm"
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Hayder Alreemawee

June 19, 2026

5  out of  5
rating by Hayder Alreemawee
"Michelle was respectful and helpful
Thank you Michelle"
We responded:
"Hi Hayder! We will be sure to share this with Michelle! It's super important to us that we help our customers understand our products. Thank you for your review!"
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Jacqueline Perez

June 10, 2026

5  out of  5
rating by Jacqueline Perez
"Brandon and his team are awesome, especially Jasmine, she was incredibly responsive and answered all my questions. She made the entire process simple and helped me find affordable coverage."
We responded:
"Jacqueline, I appreciate you taking the time to leave a review! I’m glad our team was able to help, and I’m happy Jasmine was responsive and answered all your questions. Our goal is always to make the process easy and help you find coverage that fits your budget. Thank you for choosing Brandon Thompson State Farm!"
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Kadrije Sadiku

June 4, 2026

5  out of  5
rating by Kadrije Sadiku
"Jasmine is very professional, helpful, and kind. Every time I speak with her, she takes the time to answer my questions and explain anything I need to know about my insurance. She is always friendly, patient, and respectful.
I give Jasmine five stars for her professionalism and the excellent customer service she provides. She always makes me feel valued and appreciated.
Thank you, Jasmine!"
We responded:
"Thank you for the 5-star review, Kadrije! Here on State Farm Agent Brandon Thompson’s Team, we are proud to serve our community and appreciate your recognition. "
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T W

May 13, 2026

5  out of  5
rating by T W
"Jasmine was great, quick, detailed, and able to save me some money in the process. Highly recommend."
We responded:
"Hi TW! Thanks for your review! Thrilled to hear that you enjoyed your experience with Jasmine and our team! We look forward to working with you in the future!"
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Veronica Jones

May 13, 2026

5  out of  5
rating by Veronica Jones
"Great service, professional, courteous, and customer focused. Great team and staff."
We responded:
"Thanks so much for your review, Veronica! It's a pleasure for my team and I to work with you. We look forward to assisting you in the future! "
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Steven Simpson

May 7, 2026

5  out of  5
rating by Steven Simpson
"Great Experience with my new set-up policy ... Thanks Yeska 👍🏻"
We responded:
"Thanks for your review, Steven! Happy to help! "
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Derek G.

April 23, 2026

5  out of  5
rating by Derek G.
"I originally was looking for a renter insurance quote and found GREAT SAVINGS by adding auto as well. This combined policy is almost $50 cheaper than my auto only policy with another company. Supporting my Southeastern fam definitely paid off! RonJae took less than 15 minutes to seal the deal. Top tier service at its best!"
We responded:
"Wow Derek! Thanks so much for your review and we are glad to hear that you had such an amazing experience with us! We look forward to working with you in the future! "
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Steven Latham

April 11, 2026

5  out of  5
rating by Steven Latham
"Very good service even called me on the weekend when i was off work"
We responded:
"Hi Steven! Thanks for your review! We try our best to accommodate our customers schedules! Thanks for choosing us!"
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Bon Pa

April 1, 2026

5  out of  5
rating by Bon Pa
"I am with another insurance company for the last 12 years.The last 5 years my insurance keep increasing yearly but this time the price is unreasonable. I did check others but end up with statefarm. The offer is the best .It was very detailed and easily understandable. Agents/customer service are accommodating and patient particularly Brandon and Jasmine. Superb!"
We responded:
"Thanks so much for providing a review about your experience with our team! "
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Jaylon Guarian

March 31, 2026

5  out of  5
rating by Jaylon Guarian
"Great Agent, would recommend to anybody"
We responded:
"Hi Jaylon! Thanks for your review and recommendation! We look forward to working with you in the future! "
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Christopher Kinna

March 5, 2026

5  out of  5
rating by Christopher Kinna
"I had an excellent experience working with Brandon Thompson at State Farm. From the very first call, Brandon was incredibly kind, patient, and knowledgeable. He took the time to walk me through all of my options, answered every question thoroughly, and made sure I understood the details of my coverage without ever making me feel rushed.

Insurance conversations can sometimes feel overwhelming, but Brandon made the entire process straightforward and stress-free. His professionalism, responsiveness, and genuine care for helping his clients really stood out.

If you’re looking for someone who is attentive, trustworthy, and truly committed to helping you find the right coverage, I highly recommend reaching out to Brandon Thompson at State Farm. Outstanding customer service and a great overall experience."
We responded:
"Hi Christopher! I truly appreciate your kind words in this review. It’s seriously a privilege for me to be able to do this job in our community. I truly believe that everyone deserves to understand these products, because they can all be so important in protecting you and your loved ones.

Thank you for taking the time to listen and for trusting us with the things that are important to you. I look forward to working with you in the future."
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Kelly Aaron

February 26, 2026

5  out of  5
rating by Kelly Aaron
"Yeska was very helpful thank you!"
We responded:
"Thanks for your review Kelly! "
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Ali Arda

February 18, 2026

5  out of  5
rating by Ali Arda
"Both Yeska and RonJae helped me out and they are very professional and patient! Great team!"
We responded:
"Hi Ali! Thank you so much for your review and for sharing your experience with us. "
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HK

February 10, 2026

5  out of  5
rating by HK
"Yeska, she did an amazing job helping me with my State Farm insurance. She was very professional, knowledgeable, and patient throughout the entire process.

She explained the coverage clearly, answered all my questions, and made sure I understood my options before making any decisions.

It’s not easy finding an agent who is both helpful and responsive, but Yeska truly stands out. I highly recommend her if you’re looking for a reliable and trustworthy State Farm agent."
We responded:
"Hello HK! Thank you so much for your kind words! Yeska takes great pride in providing professional, knowledgeable, and patient service to every client. We’re thrilled to hear she made the insurance process clear and easy to understand for you. At Brandon Thompson State Farm, we strive to offer reliable and responsive support, and it’s wonderful to know Yeska stood out in those areas. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future!"