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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mohammed hashim

January 31, 2025

5  out of  5
rating by mohammed hashim
"I would like to take a moment to express my sincere appreciation for Sara solis exceptional professionalism and unwavering dedication to customer service at Brandon Thompson - State Farm Insurance. Her knowledge and patience were truly remarkable as she patiently answered all my questions. Sara made the entire insurance process incredibly smooth and stress-free, and I felt genuinely valued as a customer. It’s rare to encounter someone so committed to helping clients, and I am grateful for her hard work and support. Additionally, Brandon is an amazing person who always answers calls promptly when needed. I highly recommend Sara and Brandon to anyone with any insurance needs."
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R G

January 30, 2025

5  out of  5
rating by R G
"“I recently had the pleasure of speaking with Sara S. at State Farm Insurance and I must say, the experience was outstanding. She was professional, courteous, kind and listened to all my concerns. The policies I purchased exceeded my expectations, so happy I found you.”"
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Nicole Berglund

January 23, 2025

5  out of  5
rating by Nicole Berglund
"Brandon Thompson knows insurance and can help you make the best choices for your family. This is not your typical agent you never hear from. He is present for his customers and his staff are ready to help you. State Farm is a trustworthy company offering so much more than just home and auto insurance. Call Brandon today!"
We responded:
"Hey Nicole! Thank you so much for your kind words and thoughtful review! We truly appreciate you taking the time to share your experience with our team. It’s wonderful to hear that you found our service to be attentive and supportive—our goal is to ensure that families make the best insurance choices for their unique needs. At Brandon Thompson State Farm, we strive to go beyond just home and auto insurance by building lasting relationships with our customers. Your recommendation means the world to us! If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. Thank you again for your trust and support!"
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Krunal Pandya

December 27, 2024

5  out of  5
rating by Krunal Pandya
"I would like to take a moment to compliment Jasmine at Brandon Thompson - State Farm Insurance. Her professionalism and dedication to customer service truly stand out. She was incredibly knowledgeable and took the time to answer all my questions patiently. Jasmine made the entire process smooth and stress-free, and I felt genuinely valued as a customer. It's rare to find someone so committed to helping clients, and I appreciate her hard work and support. Also Brandon is amazing person alwayz answer calls when needed. Thank you, Jasmine & Brandon Highly recommended to all your insurance need."
We responded:
"Hi Krunal! Thank you for taking the time to share your wonderful experience with Jasmine and our team! We are thrilled to hear that her professionalism and dedication to customer service made such a positive impact on your insurance journey. Jasmine truly embodies our commitment to ensuring that every customer feels valued and supported, and we are so glad you felt that during your interactions. We also appreciate your kind words about Brandon—he is always here to help and is dedicated to being accessible for our clients. Your recommendation means a lot to us, and we’re grateful for your trust in our agency. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for your support!"
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Isaac Antoine

December 17, 2024

5  out of  5
rating by Isaac Antoine
"I had the pleasure of working with Brandon Thompson from State Farm, and I cannot recommend him highly enough. Brandon’s patience, knowledge, and expertise made the entire process of securing the right coverage seamless and stress-free. He took the time to understand my specific needs, ensuring I had the appropriate amount of coverage without any unnecessary extras, all while helping me save costs along the way. His attention to detail and commitment to his clients truly set him apart. If you’re looking for an insurance professional who prioritizes your best interests, Brandon is the one to call."
We responded:
"Hi Issac! Thank you so much for your thoughtful review! I’m thrilled to hear about your positive experience working with me. My goal is always to understand each client’s unique needs and provide tailored solutions, so I’m glad I could make the process seamless and stress-free for you. I truly appreciate your kind words about my patience, expertise, and attention to detail. It means a lot to me to know that my commitment to prioritizing my clients’ best interests resonated with you. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for your recommendation and trust! "
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Fam Cruz

December 14, 2024

5  out of  5
rating by Fam Cruz
"Want to thank Jasmin for help and patience in getting new insurance with Statefarm. She assisted me in all my questions and concerns and was a very pleasant person to talk to. She didn't make me feel like just another customer. Thank you for being very helpful, Jasmin."
We responded:
""Thank you so much for your kind words Fam! We’re thrilled to hear that Jasmine provided you with exceptional service while helping you secure your new insurance with State Farm. Her dedication to addressing your questions and concerns truly reflects our commitment to personalized customer care. We’re glad she made you feel valued and not just like another customer. If you need further assistance or have any more insurance questions, don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again!" Welcome to the Brandon Thompson State Farm Family!"
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Willy Cruz

December 12, 2024

5  out of  5
rating by Willy Cruz
"Muy buen servicio se los recomiendo muchas gracias Juan aviles por tu ayuda"
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Matthew Carpenter

December 11, 2024

5  out of  5
rating by Matthew Carpenter
"Jasmine did an absolutely fantastic job of, not just helping me switch providers and getting the best rate I could find, but making me feel genuinely appreciated. I was thrilled with my experience!"
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amber stewart

November 30, 2024

5  out of  5
rating by amber stewart
"This office continues to show up for me. India never fails to answer questions regarding changes to my policy, even during this busy holiday season!"
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Krista Lewis

November 20, 2024

5  out of  5
rating by Krista Lewis
"Great customer service and very knowledgeable"
We responded:
"Thanks for your review, Krista! We take pride in providing a great experience for our customers. We are here to serve you and provide excellent customer service. We look forward to continuing to work with you. Welcome to the Brandon Thompson State Farm Family!"
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Bhavik & Goral Shah

November 19, 2024

5  out of  5
rating by Bhavik & Goral Shah
"Had very good expirence and saved ton of money in premium, I highly recommend Brandon Thompson State farm"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us and were able to save on your insurance premiums. At Brandon Thompson State Farm, we strive to provide the best service and value for our clients. Your recommendation means a lot to us! If you have any questions or need further assistance, don’t hesitate to reach out. We're here to help! Welcome to the Brandon Thompson State Farm Family Bhavik!"
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Barkat Ali

November 15, 2024

5  out of  5
rating by Barkat Ali
"Jasmine very helpful, 10/10, knows and guides well. Recommended for auto and health insurance as I bought only these so far. Excellent service"
We responded:
"Hi Barkat! Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Jasmine provided you with excellent service and guidance for your auto and health insurance needs. Your recommendation means a lot to us, and we’re glad to have been able to assist you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!"
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slimdzl

October 31, 2024

5  out of  5
rating by slimdzl
"I was in the market for new home insurance to replace my current vendor. I had the pleasure of working with Juan Aviles, who reached out to me after my initial inquiry. Juan was extremely kind, courteous and professional and was able to get the ball rolling for me. He was able to answer all of my questions, provide and confirm good recommendations on certain selections. He also brought in his manager (Brandon Thompson) to assist on certain questions, to ensure information would be accurate, which I also appreciated. I made sure to let him know personally, how well Juan handled my business. Brandon was also very helpful in this same regard, providing the same level of service as the leader of his team. If you are in the market for insurance, I highly recommend giving Brandon's team a call. I was very impressed with the service AND the rates. It was a win-win for me. Thank you, Juan and Brandon."
We responded:
"Thank you so much for taking the time to share your experience! We’re delighted to hear that Juan Aviles provided you with exceptional service while assisting you with your home insurance needs. At Brandon Thompson State Farm, we strive to ensure our clients feel supported and informed throughout the process, and it's great to know that Juan's professionalism and attention to detail made a positive impact on your experience. Our goal is to deliver accurate information and excellent service, and your recommendation means the world to us. If you ever have more questions or need further assistance with your insurance, don’t hesitate to reach out. Thank you for choosing Brandon Thompson State Farm!"
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Debbie King

September 25, 2024

5  out of  5
rating by Debbie King
"I was lucky enough to speak to Jasmine this morning concerning State Farm auto coverage for moving to Texas from another state. She explained coverages and limits to me in detail in easy to understand terms. Her great attitude, patience, knowledge and professionalism made me a happy customer. Thanks, Jasmine."
We responded:
"Hi Debbie! Thank you so much for your kind words! We're thrilled to hear about your positive experience with Jasmine at Brandon Thompson State Farm. Our team is dedicated to providing exceptional service and ensuring that our clients fully understand their insurance options. It's wonderful to know that Jasmine was able to explain the auto coverage details in a way that was easy to understand, and that her professionalism made a difference for you. We appreciate your feedback and look forward to assisting you with all your insurance needs as you transition to Texas! "
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Ryan Williams

September 23, 2024

5  out of  5
rating by Ryan Williams
"Brandon had great customer service! Helped me find the perfect plans for me!"
We responded:
"Hi Ryan! Thank you for taking the time to leave a positive review about Brandon's exceptional customer service! We're thrilled to hear that he was able to assist you in finding the perfect plans for your needs. At our company, providing excellent customer service is a top priority, and we're glad that Brandon delivered on that promise. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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Claire Elle

September 13, 2024

5  out of  5
rating by Claire Elle
"I recently had the pleasure of working with Jasmine Cruse for my auto insurance needs, and I couldn’t be more impressed with the level of service I received. Jasmine is not only professional and knowledgeable, but also genuinely down-to-earth and approachable. From the moment we connected, it was clear that she truly cares about providing the best customer experience possible. It’s rare to find someone who combines professionalism with such a personal touch, and I'm grateful to have had Jasmine Cruse as my guide. I highly recommend her to anyone in need of auto insurance ... Jasmine sets the bar for exceptional customer service!"
We responded:
"Claire, thank you so much for sharing your fantastic experience working with Jasmine Cruse for your auto insurance needs! We're thrilled to hear that Jasmine provided you with exceptional service and that she was not only professional and knowledgeable but also genuinely down-to-earth and approachable. It's rare to find someone who combines professionalism with such a personal touch, and we're delighted that Jasmine exceeded your expectations. We sincerely appreciate your recommendation and are grateful to have Jasmine as part of our team. If you have any further insurance needs or questions, please don't hesitate to reach out. We're here to provide you with the same outstanding customer service that Jasmine has set the bar for. Thank you again for your kind words, and we look forward to serving you in the future!"
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Ivan Aramayo

July 18, 2024

5  out of  5
rating by Ivan Aramayo
"I want to express my heartfelt thanks for Jasmin’s exceptional service in helping me secure auto insurance. Her guidance and expertise made the entire process smooth and hassle-free."
We responded:
"Hi Ivan! Thank you for sharing your wonderful experience with Jasmine! We're delighted to hear that she provided exceptional service and made the process of securing auto insurance smooth and hassle-free for you. We'll be sure to pass on your heartfelt thanks and appreciation to Jasmine. We appreciate your business and look forward to serving you again in the future! Welcome to the Brandon Thompson State Farm Family! "
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Arantxa Ruiz

July 11, 2024

5  out of  5
rating by Arantxa Ruiz
"Amazing workers so patient and always willing to help with whatever your problem is!!!"
We responded:
"Hi Arantxa! Thank you for the amazing review! We're thrilled to hear that our patient and helpful team members were able to assist you with your problem. We greatly appreciate your feedback and look forward to serving you again in the future!"
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DANNY LEAL

June 30, 2024

5  out of  5
rating by DANNY LEAL
"Juan Aviles helped me out. I simply wanted renters Insurance, I ended up getting not only that but auto as well, And Im saving money. thank you Juan your a good man and a good salesman"
We responded:
"Hey Danny! Thank you for your kind words and positive review! We're thrilled to hear that Juan Aviles provided excellent assistance in helping you with your insurance needs. It's great to know that he went above and beyond to not only help you with renters insurance but also with auto insurance, all while saving you money. We'll make sure to pass on your compliments to Juan. We appreciate your business and look forward to serving you in the future."
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Oleksandra Panasenko

June 20, 2024

5  out of  5
rating by Oleksandra Panasenko
"Great service. Juan was very helpful"
We responded:
"Thank you for leaving a positive review Oleksandra! We're thrilled to hear that Juan provided you with great service and was helpful. We value your feedback and appreciate your business. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Welcome to the Brandon Thompson State Farm Family! "
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Donnie Register

June 4, 2024

5  out of  5
rating by Donnie Register
"State Farm undoubtedly is the best insurance company and very easy to change my policy. Even though I have an accident, I got incredible savings too."
We responded:
"Thanks for your review Donnie, we are happy to hear that you had a easy transition with the team. We take pride in providing amazing customer service in the insurance industry. We look forward to working with you. Welcome to our State Farm Family!! "
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Adesola Haastrup

June 3, 2024

5  out of  5
rating by Adesola Haastrup
"Jasmine was a great help for me and my sister in switching over from AAA to State Farm. They had a lower rate for our premium. Thank you!"
We responded:
"Thanks for taking the time to leave us a review. Jasmine is a rock star and takes a lot of pride in providing exceptional service. We appreciate you, and look forward to working with you on your insurance needs. Welcome to the Brandon Thompson State Farm Family!! "
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Matthew Rhodes

May 13, 2024

5  out of  5
rating by Matthew Rhodes
"Fantastic service! I was able to start a policy and have everything I needed taken care of so fast! Jasmine was very friendly and extremely efficient. Will definitely recommend to others."
We responded:
"Thanks so much for your review, Matthew! We appreciate you taking the time to leave review. Jasmine really takes pride in providing great service to our customers. Please let us know if there is anything we can do to assist you with your insurance in the future. We are looking forward to working with you in the future. Welcome to the Brandon Thompson State Farm Family!!"
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Christopher Bran

May 9, 2024

5  out of  5
rating by Christopher Bran
"Brandon and the team were super helpful, easy to work with and excellent customer service! They made the entire process quick and easy! Highly recommend!"
We responded:
"Thanks for your review, Christopher. We greatly appreciate your business, and we look forward to assisting you with your insurance needs. Welcome to the Brandon Thompson State Farm Family!!"
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J.L. Gutierrez

May 3, 2024

5  out of  5
rating by J.L. Gutierrez
"I am delighted to share my extensive experience with State Farm Agent Brandon Thompson and his dedicated team. As a discerning customer seeking not only competitive pricing and comprehensive coverage but also a personalized touch in my insurance service, I can confidently say that Brandon's State Farm branch exceeded my expectations on every front. From the very first interaction, Brandon and his team exuded a warmth and professionalism that immediately set them apart from other insurance agencies. Despite the competitive pricing and wide range of options they offered, it was their genuine small-town insurance agent feel that truly resonated with me. In an industry that can often feel impersonal and transactional, Brandon's branch stood out for their commitment to building lasting relationships with their clients. The process of switching multiple Allstate policies to Brandon's State farm branch was seamless and stress-free, thanks to the expertise and efficiency of his team. Not only did they take the time to understand my specific insurance needs, but they also tailored policies that provided the right level of coverage at a price that fit my budget. The combination of affordability and quality coverage is a testament to Brandon's commitment to ensuring his clients receive the best value for their insurance needs. What truly sets Brandon and his team apart is their unwavering dedication to providing a personalized touch to their service. I have been consistently impressed by their proactive approach to checking in with me regularly, ensuring that my policies are meeting my evolving needs. Brandon and his team have always been there to provide guidance, support, and peace of mind. In an industry where customer service often takes a back seat, Brandon Thompson's State Farm branch shines as a beacon of excellence. The personal connection they foster with their clients is not just a business strategy; it's a genuine reflection of their commitment to putting the customer first. Switching my policies to Brandon's State Farm branch was one of the best decisions I've made for my insurance needs, and I have full confidence that anyone seeking a trusted insurance partner will have a similarly exceptional experience. In conclusion, if you are looking for an insurance agent who offers competitive pricing, a diverse range of options, and a level of personalized service that sets them apart from the rest, look no further than Brandon Thompson and his team. I wholeheartedly recommend Brandon and his team to anyone in search of a true partner in safeguarding their assets and securing their peace of mind"
We responded:
"Hi Jesse, Thank you so much for your extensive review of our agency. This really made my team's day. Hearing things like this from our customers truly makes us happy. Seeing that your hard work and dedication are touching your customers helps us feel that we are truly moving in the right direction. There are many kind words that I can say about you as well, sir. Thank you for continuing to ask questions and learn the ins and outs of all your policies, and for being honest so that our team can continue to protect you and everyone important to you. I look forward to getting to know you better and helping you with all your insurance needs. We are incredibly grateful to have you as part of the Brandon Thompson State Farm Family. Best regards, Brandon Thompson State Farm Agent"