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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andre Johnson

October 19, 2025

5  out of  5
rating by Andre Johnson
"Great customer service! I worked with Brandon on my life insurance policy. He made things very easy to understand! I look forward to working with him and his team in the future."
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Onebody Enterprises

October 18, 2025

5  out of  5
rating by Onebody Enterprises
"Thanks Brandon! I truly appreciate you taking the time to explain auto and life insurance to me and my family. You went over and beyond!"
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Shanel Pierre

October 18, 2025

5  out of  5
rating by Shanel Pierre
"Ronjae truly took his time to explain my life insurance policy for myself and my kids. Life insurance can be complicated but these guys truly are patient and they take their time to be sure we understood everything! Highly recommended!"
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Jarrett Lee

October 18, 2025

5  out of  5
rating by Jarrett Lee
"Amazing service and great rates! Brandon took his time to explain the coverages for my auto and life insurance. I highly recommend these guys as they truly value customer service!"
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Lawrence Johnson

October 18, 2025

5  out of  5
rating by Lawrence Johnson
"Ronjae did an amazing job breaking down my coverages for my new policy. 5 Star review! I am excited to continue to work with this agency."
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Becky Brudner

October 16, 2025

5  out of  5
rating by Becky Brudner
"RonJae was outstanding! He covered everything thoroughly, and he was patient with me as he explained everything in detail. I really enjoyed speaking with him and felt completely taken care of! He saved me over $65 a month, and I think I'll be sticking with State Farm! Sorry, AAA...."
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Tia Simmons M

October 11, 2025

5  out of  5
rating by Tia Simmons M
"Haven’t worked with Brandon but DID work with Jasmine, his account representative. She was phenomenal! So helpful & answered every question that I had & gave advice that I didn’t know that I needed. She was patient, not pushy. Just for her kindness & knowledge, I went with them. Also, rates were one of the best I found & she played with numbers to ensure I met my budget but also received the coverage I needed. Thank you Jasmine. You blessed me today."
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Tee Tee

October 6, 2025

5  out of  5
rating by Tee Tee
"My interactions with RonJae have been very pleasant. His experience, patience and professionalism is greatly appreciated. I can always count on him to get back to me immediately with any issues that I am having. Thanks for having my back. (Theresa C)"
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Zyianna Wilmer

September 26, 2025

5  out of  5
rating by Zyianna Wilmer
"Ronjae, was patient and very understanding! I appreciate him, helped me save lots of money"
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Mark

September 18, 2025

5  out of  5
rating by Mark
"Spoke with agent Jasmine Cruse very helpful and patient was able to purchase my insurance through her"
We responded:
"Hi Mark! Thank you for sharing your experience! We're delighted to hear that Jasmine provided helpful and patient support while assisting you with your insurance purchase. At Brandon Thompson State Farm, we strive to make every step easy and straightforward for our clients. We appreciate your trust and look forward to being your go-to for all your insurance needs!"
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Farha Sufi

September 15, 2025

5  out of  5
rating by Farha Sufi
"Miss Yeska helped me with getting a quote for insurance and was really nice and helpful! She answered all my questions thoroughly."
We responded:
"Hi Farha! We appreciate you taking the time to share your experience! It’s great to hear that Yeska was friendly and thorough while helping you with your insurance quote. At Brandon Thompson State Farm, our goal is to make the insurance process as smooth and clear as possible. Thank you for choosing us, and we look forward to assisting you with your insurance needs in the future!"
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Kimberly Higo

September 15, 2025

5  out of  5
rating by Kimberly Higo
"Yeska was super efficient and helpful with getting me a quote for car insurance. Amazing costumer service!"
We responded:
"Hi Kimberly! Thank you so much for your kind words! We're thrilled to hear that Yeska provided you with efficient and helpful service in getting your car insurance quote. At Brandon Thompson State Farm, we pride ourselves on delivering amazing customer service and personalized insurance solutions. We appreciate your trust and look forward to assisting you with all your insurance needs!"
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Santiago Romero

September 12, 2025

5  out of  5
rating by Santiago Romero
"Yeska was great help!! Great customer service and very easy to talk to !!"
We responded:
"Hi Santiago! Thanks so much for your review! Yeska takes great pride in working with each and every customer to assist them with their insurance needs. We are happy to hear that you had a great experience with us. We look forward to working with you in the future. "
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Yindy Allen

September 11, 2025

5  out of  5
rating by Yindy Allen
"Es el Mejor en Houston para comprar un Seguro, la Atención es de primera y siempre te contestan el teléfono con mucha amabilidad. Mi Experiencia principalmente fue con YESKA, Una joven súper profesional y agradable, en sí todo el Team es increíble! The Best Place for get your Ensure !"
We responded:
"¡Hola Yindy! Muchas gracias por tu reseña. Usé la traducción de Google para ayudarte con esta respuesta, así que disculpa si cometí algún error. Realmente apreciamos tu opinión. Nos esforzamos por crear una excelente experiencia para todos nuestros clientes. Esperamos seguir trabajando contigo."
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Reggie Dodson

August 30, 2025

5  out of  5
rating by Reggie Dodson
"I highly recommend Jasmine, she’s so helpful and very detailed awesome person to work with"
We responded:
"Hi Reggie! Thank you for your review! Jasmine loves to read reviews like this. She takes great pride in her work! Our agency looks forward to continuing to service you and your family with your insurance needs. "
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Chan Lee

August 28, 2025

5  out of  5
rating by Chan Lee
"Brandon Thompson-Agent In Katy Texas. Is the best. All the staff is awesome. Helpful & caring. The office is small & clean. Thanks Jasmine Cruse for taking care of Mom's & I..."
We responded:
"Hi Chan! Thank you for your review. We appreciate your review. Jasmine takes great pride in servicing our customers with their insurance needs. We look forward to working with you! "
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Kendrick White

August 19, 2025

5  out of  5
rating by Kendrick White
"I had the pleasure of working with Mr. Thompson, and I cannot recommend him enough. His customer service was truly outstanding—he took the time to thoroughly understand my situation and went above and beyond to not only resolve my issue but also provide a solution that exceeded my expectations. His knowledge and insights were profound, making the entire process smooth, stress-free, and far more effective than I anticipated. It’s rare to find someone so professional, attentive, and genuinely committed to their clients. I will absolutely be recommending Mr. Thompson to my family and friends."
We responded:
"Hi Kendrick! Thank you very much for your kind words. I’m grateful for the opportunity to assist you and glad to hear that I could help make the process easier and more effective. It means a lot to know that my efforts were appreciated. I truly appreciate your recommendation and look forward to supporting you, your family, and friends whenever you need."
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- Bul'Yon

July 25, 2025

5  out of  5
rating by - Bul'Yon
"I worked with Brandon to set up my car insurance, and it was one of the smoothest experiences I’ve had. He didn’t just give me a quote — He stayed on the phone to give me his best advice on what I should do when leasing a car. Then he broke down exactly what I was paying for. What impressed me most: - He explained what coverage mattered — and what I could skip - Found a better rate than my previous policy with more coverage -Super responsive and easy to reach - No pushy sales tactics, just facts and transparency If you’re tired of agents who just want to close a deal, talk to Braddon. He gives real advice and saves you money without cutting corners. 5 stars all the way."
We responded:
"Hi Bul'Yon! Thanks so much for taking the time to leave us this review. It was extremely thoughtful of you, and this makes me very proud to be your insurance agent. I do take pride in what I do, and to see that the value is received by my customers truly does mean a lot. The things you all trust us with are extremely important and it's our responsibility to be sure you are comfortable with the coverages you select. I am looking forward to servicing you and your family! Welcome to our agency!!!"
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Kellie Guerra

July 17, 2025

5  out of  5
rating by Kellie Guerra
"Ronjae was so impressive and easy to work with. He made everything so simple !! A pleasure to deal with."
We responded:
"Good afternoon, Kellie! Thank you for your response, this means a lot to us! I am very excited to hear about your interactions with Ronjae! He is really becoming an Allstar here at Brandon Thompson State Farm. The time he takes to explain things in detail is outstanding. We are looking forward to working with you in the future. Welcome to our agency! "
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Aurora Sanchez

July 16, 2025

5  out of  5
rating by Aurora Sanchez
"Brandon and Jasmine were both very helpful and attentive answering all of the questions I had, and not pushy when it came to discussing policy options. I’ve had a great experience so far with them!"
We responded:
"Hi Aurora! Thanks so much for your review! We are happy to hear that you enjoyed your experience with us. It's very important to us to all policyholders understand how your insurance works. We look forward to working with you in the future! Welcome to our agency! "
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Rolake Haastrup

June 27, 2025

5  out of  5
rating by Rolake Haastrup
"Jasmine helped find a better rate for my insurance and the price was way lower than what I originally thought. Plus she explained everything really well."
We responded:
"Hi Rolake! Thank you so much for your kind words! We're thrilled to hear that Jasmine was able to help you find a better insurance rate and explain everything clearly. At Brandon Thompson State Farm, our goal is to provide excellent service and affordable insurance options tailored to your needs. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out!"
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Kasie Anyasinti

June 26, 2025

5  out of  5
rating by Kasie Anyasinti
"Ronnie was GREAT! Really helpful!"
We responded:
"Hi Kasie! Thanks so much for your google review! We look forward to working with you! "
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Jack Delgado

June 26, 2025

4  out of  5
rating by Jack Delgado
"I had a lot of trouble actually getting in contact with them but once I finally did Jasmine helped me out thoroughly. Quick and efficient very sweet and personable helps me out of policy and probably less than 10 minutes"
We responded:
"Hello Jack! Thank you for your honest feedback. We are truly sorry to hear about the challenges you faced in reaching us initially. Your experience is important to us, and we regret any frustration this may have caused. Please know that this is not the standard of our office. We're glad to hear that Jasmine was able to assist you once you made contact. She is indeed a valuable member of our team, and we’re pleased that her quick and personable service made a difference for you. We appreciate your understanding and patience, and we are committed to improving our communication to ensure a smoother experience for our clients in the future. "
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Kel'Jun Jones

June 20, 2025

5  out of  5
rating by Kel'Jun Jones
"Spoke with agent Mr. Cunnikin, he was very professional! He was able to explain everything regarding to what the insurance covers and how it works. He even followed up with emails and text messages to make sure everything was understood. By far one of the best and smoothest agents I dealt with! Highly recommended."
We responded:
"Hi Kel'Jun! Thank you for your fantastic review! We're glad to hear that Mr. Cunnikin provided you with professional and clear explanations about your insurance coverage. At Brandon Thompson State Farm, we pride ourselves on delivering smooth and reliable service, including timely follow-ups via email and text to ensure you fully understand your insurance options. Your recommendation means a lot to us, and we look forward to assisting you with all your insurance needs in the future!"
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Austin Banks Jr.

June 17, 2025

5  out of  5
rating by Austin Banks Jr.
"Ronjae Cunnikin at State Farm truly exceeded my expectations! He found me a car insurance rate that was nearly half the price of what I was paying with my previous provider. His professionalism, deep knowledge of policies, and top-tier customer service made the entire process smooth and stress-free. Ronjae took the time to explain every detail, ensuring I understood my coverage and felt confident in my decision. I highly recommend him to anyone looking for affordable rates and outstanding service. Don’t hesitate—reach out to Ronjae if you want to save money and work with someone who genuinely cares!"
We responded:
"Hi Austin! Thank you so much for your wonderful review! We're delighted to hear that Ronjae Cunnikin at Brandon Thompson State Farm was able to find you a car insurance rate that significantly lowered your costs while providing exceptional service. Ronjae’s professionalism and in-depth knowledge of insurance policies are truly assets to our team, and we’re glad he made the process smooth and stress-free for you. Your recommendation means a lot to us, and we’re always here to help anyone looking for affordable insurance and outstanding customer care. Don’t hesitate to reach out anytime!"